Forester Family Medical Supply values your privacy and is committed to protecting your personal information. This SMS/Text Messaging Policy explains how we use text messaging to communicate with our patients and customers.
SMS Terms and Conditions
Last Updated: August 10, 2026
These SMS Text Messaging Terms & Conditions (“SMS Terms”) govern the SMS text messaging program offered by Forester Family Medical Supply (“Forester Family Medical Supply,” “we,” “us,” or “our”).
By opting in to our SMS Text Messaging Program, you acknowledge that you have read and agree to these SMS Terms.
1) SMS Program Description
Forester Family Medical Supply offers an optional SMS Text Messaging Program to help us communicate with existing customers regarding products, orders, deliveries, accounts, and customer service matters.
Messages may include:
• Order confirmations and order status updates
• Delivery notifications and delivery updates
• Requests or information related to an existing order
• Account related notifications
• Customer service communications
• Responses to customer questions or requests
Our SMS Text Messaging Program is intended for service related communications with existing customers. Enrollment in this program does not constitute consent to receive marketing or promotional text messages.
2) Consent to receive Text Messages
You must affirmatively opt in before receiving SMS messages through our SMS Text Messaging Program.
By providing your mobile telephone number and completing our SMS consent process, you authorize Forester Family Medical Supply to send service related SMS text messages to the mobile number you provided.
Consent to receive SMS messages is voluntary and is not a condition of purchasing products or receiving services from Forester Family Medical Supply.
If consent is collected through our website, the SMS consent checkbox will not be selected in advance. You must affirmatively select the checkbox or otherwise complete the designated opt in process.
3) Message Frequency
Message frequency varies based on your orders, deliveries, account activity, and customer service needs.
You may receive up to 3–5 messages per day, unless additional messages are necessary in connection with a notification event, active order, delivery, or customer initiated service interaction.
4. Message and Data Rates
Message and data rates may apply.
Your mobile carrier may charge you for sending or receiving SMS messages according to your wireless service plan.
Forester Family Medical Supply is not responsible for charges assessed by your mobile carrier.
5. How to Opt Out
You may opt out of the Forester Family Medical Supply SMS Text Messaging Program at any time by replying STOP to a text message from us.
After submitting a STOP request, you may receive a final confirmation message acknowledging your request.
After your opt out has been processed, you will no longer receive SMS messages through the program unless you subsequently provide consent to enroll again.
6. Help and Support
For assistance with our SMS Text Messaging Program, reply HELP to a text message from Forester Family Medical Supply.
You may also contact us at:
Forester Family Medical Supply
Phone: (303) 558-0438
Email: chris@foresterfamilymedical.com
7. Privacy
Your privacy is important to Forester Family Medical Supply.
Information collected in connection with our SMS Text Messaging Program will be handled in accordance with our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt in information, consent records, and mobile telephone numbers will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to vendors or service providers when necessary to operate and support our SMS messaging services, subject to applicable privacy and security requirements.
For additional information regarding how we collect, use, and protect information, please review our:
Privacy Policy: https://foresterfamilymedical.com/policies
8. SMS Consent Records
Forester Family Medical Supply may maintain records documenting your enrollment in the SMS Text Messaging Program.
These records may include your name, mobile telephone number, date and time of consent, method of consent, consent language presented when you enrolled, and subsequent opt out or opt in requests.
These records may be retained for operational, compliance, legal, and recordkeeping purposes.
9. Mobile Number Responsibility
By enrolling in the SMS Text Messaging Program, you represent that you are authorized to use the mobile telephone number provided.
If your mobile telephone number changes or is transferred to another person, you should notify Forester Family Medical Supply and opt out the previous number.
You are responsible for providing accurate and current contact information.
10. Message Delivery
Delivery of SMS messages is subject to effective transmission by your wireless carrier and other telecommunications providers.
Forester Family Medical Supply cannot guarantee that every SMS message will be delivered or received within a particular period of time.
Wireless carriers are not liable for delayed or undelivered messages.
11. Supported Carriers and Devices
Availability of SMS messaging may depend on your wireless carrier, mobile device, geographic location, wireless coverage, and service plan.
Not all carriers, devices, or service plans may support all SMS messaging features.
12. No Marketing or Promotional Messages
The Forester Family Medical Supply SMS Text Messaging Program described by these SMS Terms is intended for service related communications only.
Enrollment does not constitute consent to receive marketing, advertising, sales, or promotional text messages.
If Forester Family Medical Supply introduces a separate marketing SMS program in the future, any consent required for that program will be obtained separately as required by applicable law.
13. Changes to the SMS Program
Forester Family Medical Supply may modify or discontinue its SMS Text Messaging Program or these SMS Terms as permitted by applicable law.
Updated SMS Terms will be posted on our website with an updated revision date.
Changes to these SMS Terms will not eliminate any consent requirements that otherwise apply to SMS communications.
14. Contact Us
If you have questions regarding our SMS Text Messaging Program or these SMS Terms, please contact:
Forester Family Medical Supply
Phone: (303)( 558-0438
Email: chris@foresterfamilymedical.com
Privacy Policy: https://foresterfamilymedical.com/policies
SMS PROGRAM SUMMARY
By opting in, you agree to receive service related SMS messages from Forester Family Medical Supply concerning orders, deliveries, accounts, and customer service.
Message frequency varies and may be up to 3–5 messages per day unless there is a notification event. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out. Consent is voluntary and is not a condition of purchase.
Consent to Receive SMS Messages
By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Forester Family Medical Supply. These messages may include:
• Delivery notifications and updates
• Order status updates
• Supplies / Equipment refill reminders
• Customer service communications
• Requests for documentation or insurance information
• General account updates
Providing consent to receive SMS messages is not a condition of purchasing products or receiving services.
Message Frequency
Message frequency will vary based on your interactions with Forester Family Medical Supply and the services you receive.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier's plan.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again.
Help
For assistance, reply HELP to any text message or contact us directly.
Phone: (303) 558-0438
Email: chris@foresterfamilymedical.com
Privacy
We respect your privacy. Your mobile phone number and personal information will only be used to provide the services you have requested and communicate regarding your account.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties.
For additional information, please review our Privacy Policy.
Supported Carriers
SMS services are available on most major U.S. wireless carriers. Carrier participation may vary, and carriers are not responsible for delayed or undelivered messages.
Changes to This Policy
Forester Family Medical Supply reserves the right to update this SMS/Text Messaging Policy at any time. Any changes will be posted on our website with an updated effective date.
Forester Family Medical Supply, Inc.
Phone: (303) 558-0438
Fax: (303) 593-1862
Email: chris@foresterfamilymedical.com
Website: www.foresterfamilymedical.com
